Health professionals

SuicideLine Victoria is a leading provider of counselling for anyone who is struggling with situations in their life, from feeling low or stressed to the more complex issues of suicidal thoughts and grief arising from suicide. We provide single session services to all callers and online counselling users; and multi-session services to eligible clients.

In a single session, each interaction is treated as a stand-alone counselling session where we work with the caller on the issue that is of greatest concern to them. Our multi-session service is a tailored program for clients where they can have up to four sessions with the same counsellor. Case Coordination supports clients who present as having unmet needs and require ongoing support to connect with services in their area over a four to six-week period.

More information on how are counselling services work, key topics and how to refer a client can be found below.

SuicideLine Victoria counsellor helping a client
How our counselling services work

SuicideLine Victoria provides single session services to all callers and online counselling users without referral, multi-session services to eligible clients on a needs and eligibility basis, and case coordination support for clients who present as having unmet needs and require ongoing support to connect with services in their area over a four to six-week period.

SuicideLine Victoria counsellor referring a client online
How to refer a client

SuicideLine Victoria is a free, professional phone and online counselling service for people at risk of suicide, concerned about someone else, or bereaved by suicide. Health professionals can refer a client or patient to SuicideLine Victoria for Multi-session counselling or Case coordination. To refer your client or patient, download, complete and send the PDF referral form.

Doctor sat at hr desk with a patient estimating the risk of suicide
Estimating the risk of suicide

Not all health professionals treat suicidal clients on a regular basis and therefore it can be challenging when a client presents with suicide risk. The management of a person at risk of suicide requires the assessment of risk, followed by appropriate interventions to minimise any risk.

Health professional completing a risk assessment with patient
Completing a risk assessment

Many tools used by health professionals to assess suicide risk rely heavily upon verbal information from patients, despite the majority of interpersonal communication being of a non-verbal nature. To facilitate a more thorough risk assessment, both verbal and non-verbal cues must be assessed.

Health professional working on a laptop
Accessing support for clients at risk

Information on suicide prevention services for health professionals dealing with at risk clients in Melbourne & Victoria Australia.