SuicideLine Victoria promotional materials

How our counselling services work

SuicideLine Victoria provides free single session services to all callers and online counselling users without a referral. Free multi-session counselling services are available for eligible clients.

How to refer a client

SuicideLine Victoria is a free, professional phone and online counselling service for people at risk of suicide, concerned about someone else, or bereaved by suicide. Health professionals can refer a client or patient to SuicideLine Victoria for multi-session counselling. To refer your client or patient, download, complete and email the PDF referral form.

Assessing for risk of suicide

Many health professionals do not regularly encounter clients with suicidal ideation, making it challenging to manage these situations effectively. Proper management of a person at risk of suicide involves a thorough risk assessment followed by appropriate interventions to support client safety.

Completing a risk assessment

Many tools used by health professionals to assess suicide risk rely heavily upon verbal information from patients, despite the majority of interpersonal communication being of a non-verbal nature. To facilitate a more thorough risk assessment, both verbal and non-verbal cues must be assessed.

Accessing Support for Clients at Risk

Information on suicide prevention services for health professionals assisting clients at risk of suicide.