SuicideLine Victoria promotional materials

How our counselling services work

SuicideLine Victoria provides single session services to all callers and online counselling users without referral, multi-session services to eligible clients on a needs and eligibility basis, and case coordination support for clients who present as having unmet needs and require ongoing support to connect with services in their area over a four to six-week period.

How to refer a client

SuicideLine Victoria is a free, professional phone and online counselling service for people at risk of suicide, concerned about someone else, or bereaved by suicide. Health professionals can refer a client or patient to SuicideLine Victoria for Multi-session counselling or Case coordination. To refer your client or patient, download, complete and send the PDF referral form.

Assessing for risk of suicide

Not all health professionals treat suicidal clients on a regular basis and therefore it can be challenging when a client presents with suicide risk. The management of a person at risk of suicide requires the assessment of risk, followed by appropriate interventions to minimise any risk.

Completing a risk assessment

Many tools used by health professionals to assess suicide risk rely heavily upon verbal information from patients, despite the majority of interpersonal communication being of a non-verbal nature. To facilitate a more thorough risk assessment, both verbal and non-verbal cues must be assessed.

Accessing support for clients at risk

Information on suicide prevention services for health professionals dealing with at risk clients in Melbourne & Victoria Australia.