About Us

About SuicideLine Victoria

SuicideLine Victoria is a free 24/7 telephone, video and online counselling service offering professional support to people at risk of suicide, people concerned about someone else’s risk of suicide, people bereaved by suicide and anyone experiencing mental health issues.

As the only state-based telephone service in Australia dedicated to suicide prevention, our professionally trained counsellors have specialist skills in working with suicide-related issues and they can help you to work through the pain and distress you may be feeling.

SuicideLine Victoria answers thousands of calls each year from people in Victoria affected by suicide. Around 80% of calls are from people at risk of suicide themselves. SuicideLine Victoria ensures these people are kept safe and supported during their time of need.

Need to talk to someone?

SuicideLine Victoria offers free professional 24/7 telephone counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues.

Call 1300 651 251

Who we help

SuicideLine Victoria offers crisis support to anyone in Victoria who is aged 15 years and older.

We can help anyone who is affected by suicide, which includes:


How it works

SuicideLine Victoria provides immediate telephone counselling and support in a crisis. Your call will be answered by a counsellor.

You can also access free video and online counselling on our website.

We offer both single session and multi-session counselling services to eligible clients. For more information see How our counselling services work.

If it is an emergency, please dial 000.

SuicideLine Victoria is supported by the Victorian Government and is delivered by On the Line.

If you are interested in working for SuicideLine Victoria, please visit the careers page on the On the Line website.

SuicideLine Victoria is working towards accreditation with Suicide Prevention Australia’s Standards for Quality Improvement. Find out more here.