Person at risk has called you
Do:
- Stay calm
- Stay on the phone with the person
- Use another phone to access emergency assistance if necessary
- Find out where the person is and whether anyone else is there.
If the person is alone and has already harmed themselves, or is in a dangerous situation:
- Call 000. Ask for the police
- Request a welfare check on behalf of the suicidal person.
If the person has not yet harmed themselves:
- Encourage the person to remove any firearms, knives, medications and other poisons, ropes or hoses from sight
- Try to make a safety contract with the person.
Don’t:
- Hang up on the person.
Other services in Victoria
Crisis Telephone Services
SuicideLine Victoria
Lifeline
Suicide Call Back Service
Kids Helpline
VIC Mental Health Services
Austin & Repatriation Medical Centre
Ballarat Health Service Mental Health Service
Barwon Area Mental Health Service
Bendigo Health Care Group Division on Psychiatry
Broadmeadows Health Service Mental Health Service
Central East Area Mental Health Service
Central East Crisis Assessment and Treatment Teams
Clarendon Community Mental Health Centre
Dandenong Area Mental Health Service
Dandenong Crisis Assessment and Treatment Teams
Goulburn Valley Area Mental Health Service
Inner South Crisis Assessment and Treatment Teams
Inner West Community Teams
Latrobe Community Mental Health Centre
Maroondah Hospital Outer East
Middle South Area Mental Health Service
Middle South Crisis Assessment and Treatment Teams
North Eastern Crisis Assessment and Treatment Teams
North West Community Teams
Northeast and Border Mental Health Service
Northern Community Teams
Northern Mallee Crisis Assessment and Treatment Teams
Peninsula Health Mental Health Service
South West Healthcare Mental Health Services Division
Sunshine and Melton Community Teams
The Royal Melbourne Hospital Mental Health Service
Wangaratta Community Mental Health
Werribee Mercy Mental Health Program
Wodonga Adult Mental Health