Do:
- Stay calm.
- Stay with the person.
If anyone is in danger:
- Call 000 and explain the situation to the operator.
- Follow the operator’s advice.
If no one is in danger:
- Try to make a safety plan with the person.
- Take steps to keep the person safe.
- Encourage the person to get appropriate professional support.
Keep in mind:
- If possible, do not leave the person alone, unless you are worried for your own safety.
- Do not put yourself in danger while offering support.
- Focus on what will keep the person safe for right now.
Services in Victoria
24/7 Crisis Telephone Services
SuicideLine Victoria 1300 651 251
Lifeline 13 11 14
Suicide Call Back Service 1300 659 467
13YARN 13 92 76
Kids Helpline 1800 55 1800
VIC Mental Health Services
Austin & Repatriation Medical Centre
Ballarat Health Service Mental Health Service
Barwon Area Mental Health Service
Bendigo Health Care Group Division on Psychiatry
Broadmeadows Health Service Mental Health Service
Central East Area Mental Health Service
Central East Crisis Assessment and Treatment Teams
Clarendon Community Mental Health Centre
Dandenong Area Mental Health Service
Dandenong Crisis Assessment and Treatment Teams
Goulburn Valley Area Mental Health Service
Inner South Crisis Assessment and Treatment Teams
Inner West Community Teams
Latrobe Community Mental Health Centre
Maroondah Hospital Outer East
Middle South Area Mental Health Service
Middle South Crisis Assessment and Treatment Teams
North Eastern Crisis Assessment and Treatment Teams
North West Community Teams
Northeast and Border Mental Health Service
Northern Community Teams
Northern Mallee Crisis Assessment and Treatment Teams
Peninsula Health Mental Health Service
South West Healthcare Mental Health Services Division
Sunshine and Melton Community Teams
The Royal Melbourne Hospital Mental Health Service
Wangaratta Community Mental Health
Werribee Mercy Mental Health Program
Wodonga Adult Mental Health
For advice on mental health services and local support that’s available, contact Medicare Mental Health on 1800 595 212.
